Paintless Dent Repair FAQs

Common Questions and Myths

An educated consumer makes for a better repair. If you do see an answer to your specific question, please do not hesitate to reach out to us. Our process is the Simplest, Greenest, Cleanest and most Affordable repair in the auto repair industry.

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dent damage repair paintless st louis FAQ

CONTACT US TODAY: 636-230-7900 (Ballwin) or 314-669-9966 (Clayton)


CONTACT US TODAY: 636-230-7900 (Ballwin) or 314-669-9966 (Clayton)

Common Paintless Dent Repair (PDR) Questions & Answers

Is dry ice is used in the process of PDR?

No, dry ice is not used in the process of PDR.

If the dents have been in my car for a long time will this be a problem to repair?

The age of your cars dents have no bearing on the repair.

Will my factory paint finish ever flake off at a later date?

No, properly performed PDR doesn’t affect you factory paint finish.

Myth: I parked my car outside and it seems like the Sun has removed some of the hail damage.

Fact: The sun will expand your vehicle panels giving the appearance of dents disappearing only to reappear after cooling.

Will the dents you fixed on my vehicle come back?

No, the dents removed will never come back.

Is PDR widely accepted as the kind of repair method that is preferred versus conventional auto body repair?

Yes, PDR is the preferred repair by: insurance companies, auto manufacturers, auto dealers and leasing companies.

Does depositing my insurance check before I choose a repair shop constitute a finalized or closed claim?

Only if you don’t have the repair work completed before either selling your vehicle or making a completely separate claim.

Will making a hail damage claim cause my rates to go higher?

No, hail damage is considered under comprehensive coverage. “Not Collision”

Do I need to get three separate shop estimates on my vehicle for my insurance company to validate the damage?

No, your insurance company inspects every hail claim. The repair shop you choose will work off the insurance estimate.

Do I have to use the auto body repair facility that my insurance company recommended?

No, you have the right to choose any repair shop you trust! “It’s your legal right to choose the repair facility you believe in”

What if I don’t want to get my car repaired, but I would like to be sure that I’m receiving a fair remuneration for the hail damage on my vehicle?

Simple! We offer our appraisal services for everyone. Bring your insurance damaged vehicle and insurance estimate if you have one and we will perform a comprehensive estimate that is guaranteed to maximize your claim or the appraisal is FREE. NO QUESTIONS ASKED!

Will my insurance company require that I get a body shop estimate before they pay my claim?

No, “it’s mandatory that all hail insurance claims will not be processed and paid until your insurance adjuster estimates your vehicle in person. This holds true for all hail insurance claims, we have been repairing hail since 1994 and have not been given approval on any vehicle without first having an insurance adjuster review the vehicle in person. We can arrange to have your adjuster perform an estimate at our facility or if you already have one bring it by and we will assist you.

Do you give FREE Estimates?

Yes, we give FREE Quick Estimates! However, Quick Estimates are general in scope and are not to be used as final consideration towards any repair. We do this type of claim to help determine if making a claim is prudent for you.

What if I want a more comprehensive estimate?

We can assist. Because of the great demand for estimating and repairs during hail catastrophes, we provide comprehensive claims for a fee of $250. The fee is 100% refundable should you decide to have our company perform the repair. This kind of estimate will require about 30 to 45 minutes to perform because of the detail and will include the following:

  • Complete hail dent count per panel (including size overages, glue pull charges, aluminum panel charges, double panel overages)
  • Complete breakdown of removal & installation of all (interior panels, exterior panels, lights, grills, luggage racks, window trim, sunroofs, satellite antennas, trunk spoilers, clear shields, bumpers, fender liners, etc.
  • Complete review and listing of all damaged (exterior aluminum trim, exterior plastic trim, glass, plastic headlamp lenses, plastic tail lamp lenses, plastic side and third light covers, plastic grills, aluminum wheel center caps, plastic and aluminum badges, etc.

We can easily get you 50% to 100% more for your claim, more often than imaginable we have been able to get as much as 300% more than if you handle it yourself. Even if you decide not to have the repairs done to your vehicle allow us to help you get the proper dollar amount for your damages to your vehicle. Please be sure to bring your insurance information card for your vehicle and be prepared to fill out our simple customer form while we review your car. We offer FREE soda or water and we also have a beautiful lobby with FREE Wi-Fi for your convenience.

View Our Customers’ Cars

Our passion shows in the work we do

Don’t just take our word for it

I took my car there for what I believed was going to be a super expensive fix and they fixed it in about five minutes...for free! I have nothing but wonderful things to say about the impeccable, courteous, and immediate service I received here. Thank you!

T. BernsenSt. Louis, MO

The dent removal was also excellent. When I dropped my car off with them it looked terrible; when I got it back it was flawless.

Overall, I felt like this shop was great from step one all the way through. Customer satisfaction is clearly something they strive to provide, which was clear through the communication and quality workmanship I got. I would absolutely give them my business again if the need arises.

M. JettSt. Charles, MO

This Dent Devil is a wonderful place indeed. Me and my friend were visiting STL and we hit a post while reversing the car. They did a wonderful job and by the end of the day I could not figure out if the damage did actually take place or not. Thanks Mike.
And yes, I am writing this after having come back home in India, just because of the very courteous manner in which we were attended to by Mike and the prompt follow up undertaken by him. It was a wonderful experience.

S. AdlakhaSt. Louis, MO

Dent Devil did a great job repairing the hail damage on my BRZ. The owner, Mike, was very friendly and flexible and performed the work quickly and properly. The dents were completely gone and have not come back. One dent was missed, but Mike repaired it himself in an hour when I came in the shop and saw it. Price was the best around. Overall, a top notch shop and experience.

B. LoheSt. Louis, MO

I am extremely, extremely impressed with Dent Devil of Clayton! I brought in a car that I thought was beyond repair--it reeked of cigarette smoke (from years of its owner smoking with the windows up) and was absolutely filthy. A few days later, Dent Devil returned the car to me immaculately clean and smelling great. They did multiple ozination treatments, a flawless interior detail, and odor fogging--all of it to ensure that I would walk out of there with a "like new" vehicle. And to top it off, the price was very reasonable! I know most people come here for exterior repairs (and I'm sure they do this well, too), but I did a lot of research and I can confidently say that this is also the place to go for anything wrong with your interior. Thanks, guys!

B. WinterSt. Louis
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