How to File an Insurance Claim for Car Hail Damage

By | Hail Repair

According to a study, Missouri is located within a distinct triangular corridor that receives the most severe hail-producing thunderstorms in the United States. In fact, it is rated #4 among states with the most documented hail damage claims.

 

So when you walk outside to find your car spotted in hail dents after a big St. Louis thunderstorm blows through, don’t just accept it and move on. Get your car back to the way it was by talking to your insurance company. If you have purchased comprehensive insurance coverage on your car, your insurance company can and should cover you for that damage. After all, it’s not your fault that the car is damaged– blame Mother Nature!

 

Here are the four easy steps to file a car hail damage insurance claim:

Step 1. Contact your insurer

The first step is to contact your insurance agent or the insurance company. They will guide you through their own hail damage claim process on the phone. In many cases, they will either collect the requisite information from you or they will send you a claim form to fill out.

 

Additionally, we often get asked about whether filing a claim will affect your record. The answer to that is: no. Once again, if you have purchased comprehensive insurance coverage, hail damage is considered a comprehensive auto insurance claim (also known as “other than collision” coverage) and you should be covered for unpredictable conditions like severe weather. Get in touch with your insurance company to talk about your options.

Step 2. Schedule an inspection by an adjuster

After contacting your insurer and filing a claim, typically the next step is to have an adjuster inspect your car in order for the insurance company to approve that claim. We recommend an on-site inspection at our facility in this case. With specialized lighting that better reveals all of the dents and dings, we can ensure a more accurate inspection of your car. We also have many years of experience conducting business with adjusters which will aid the process.

Step 3. Choose your own repair shop and get an estimate

Depending on the process of your insurance company, you may typically begin looking at body shops. Don’t let the insurance company bully you into getting repairs done at one of their preferred shops, though, because they can ultimately control the pricing that way. It’s your car, you have the choice to go to whichever repair shop you would like, so pick a place that you are comfortable with.

 

Also, a word of caution when you are choosing the repair shop: you need to make sure they are a professional and legitimate shop. We are seeing lots of traveling teams come into town to take advantage after a hail storm. When looking into shops, ask the manager if the work they do is outsourced to a local or mobile company. You always want to make sure you are having a master technician work on your car. Here are some things to look at:

  • Check the business with the BBB
  • Find out if the business has a permanent address and telephone number
  • Make sure to get all of your dealings in writing

 

Keep us in mind when you are looking for a professional and trusted dent repair shop. You can save up to $500 while also saving your factory paint. Our estimates are always fair and reasonable.

Step 4. Schedule the dent repair

Once you have the go-ahead from your insurance, you may now move forward with your chosen body shop and begin the dent repair process. Depending on the severity of the damage, you could be without a car for some time. We know this can be a hassle, which is why many shops have arrangements for rental cars right at their location.

 

At Dent Devil, we can arrange for you to have a rental car from Enterprise Leasing. From there, we will handle all of the details! Our friendly technicians understand your concerns and are here for all of your questions. Your car will be in like-new condition in no time!

Call us today to make an appointment to get your hail damage repaired at either the Clayton or Ballwin location:


Ballwin
14949 Manchester Rd
Ballwin, MO 63011
636-230-7900


Clayton
8061 Clayton Rd
Clayton, MO 63105
314-669-9966

3 Tips for Making a Hail Damage Claim

By | Hail Repair | No Comments

When your car has been hit by a hail storm in St. Louis, you’ll have to make an automobile hail damage claim. Your insurance company will need this to assess the damage and cost. It sounds like a headache, but there’s no need to fret.

dent-devil-hail-dent-damage-removal

 

We’ve got you covered at the Dent Devil of St. Louis. We’re the dent repair experts, so not only do we fix your car in no time, but we’ll take care of the pesky paperwork, too. You’ll be in and out, and back on the road before you know it!

It’s not your fault your car got damaged. Blame Mother Nature.

 

3 Tips for Making a Hail Damage Claim

If you find yourself in a situation where you need to make a Hail Damage Claim, then you need to know these three things:

1. You don’t need three claims.
You can get one claim from us. You can even request that the claim adjuster inspect your vehicle at our facility. We are experienced dealing with the adjusters and we have the specialized lighting that makes all the dents, hail damage and dings appear.

2. You’re the Customer. You Have the Right to Choose Your Shop.
It’s your car and it’s your choice where you get it repaired. Don’t let the insurance companies tell you otherwise.

3. Hail Damage is a Comprehensive Claim. It Does NOT Affect Your Record.
People ask us about this all the time. You are covered for hail damage if you have purchased comprehensive insurance coverage on your car.

dent-devil-hail-dent-removal-repair

Get $500 Off Hail Damage Repair Today! 

Make an appointment at our Clayton or Ballwin locations:

Ballwin
14949 Manchester Rd
Ballwin, MO 63011
636-230-7900

Clayton
8061 Clayton Rd
Clayton, MO 63105
314-669-9966

 

 

Meet John: Dent Devil Employee

By | Services | No Comments

Welcome to our first Dent Devil of St. Louis Employee blog post! This is the first in a series that will introduce you to the great people at Dent Devil who make it all happen.
These people fix your car with our 100% Satisfaction Guarantee.

They remove your hail damage.
They pull out those unsightly dents.
They replace your entire windshield.
They fix your rims or alloy wheels.

Our Dent Devil employees take pride in what they do — and they are some of the best Paintless Dent Repair (PDR) professionals in the business–certainly in the St. Louis area. We at Dent Devil are lucky to have these guys on our team, and you’ll be lucky to have any of these guys working on your car.

Meet John from Dent Devil St. Louis in Clayton, MO.

John’s fast, we mean really fast. We captured 18 minutes of him working on hail-damaged car and sped it up to three minutes.

 

Even though John works quickly, efficiently and meticulously, he was kind enough to take a break and answer some questions about working at Dent Devil.


How long have you been working at Dent Devil?
“I’ve been working here for four years.”

How long have you been doing PDR?
“I’ve been doing PDR since 2008.”

What do you like most about your job?
“I like to give the customers their cars back and surprise them by seeing the look on their faces. They can’t believe it. We can make their car look how it use to. I get to bring their pride and joy back to what it used to be — and that’s the best part. I take a lot of pride in my work.”

What services do you do at the Dent Devil St. Louis?
“We do a lot things, like bumper repair, alloy wheel and rim repair, detailing, window tinting, pinstriping, repairing windshield cracks and chips and more. We basically do anything cosmetically with the outside of the vehicle.”

How many cars do you normally work on in a week?
“It changes all the time. If there’s a hail storm in St. Louis, we’ll get lots of cars and we can spend a full day on a car. Somedays when there’s no hail damage, there can be 10 cars that come through our shop with door dings. It’s always different.”

 

John working hard on Hail Damage Repair.

John working hard on Hail Damage Repair.

 

We want to thank John for his time, and remind you that if your car needs ANY kind of cosmetic repair, then bring your car into Dent Devil St. Louis in Clayton. And ask for John.

8061 Clayton Rd
Clayton, MO 63105
(314)-669-9966

 

 

What is Paintless Dent Repair? (And Why We’re the Dent Experts.)

By | Hail Repair, Services | No Comments

 

Door dings, dents and hail damage happen to all of us, and Paintless Dent Repair (PDR) is the process we take to quickly repair these.

 A simplistic description of PDR is, “The use of a series of different sized and length metal rods with varying degrees of bends and tip shapes to access the inside/back side of automobile body panels and applying pressure on the back side of the dented area, pushing the dent out.”

Our PDR process is the Simplest, Greenest, Cleanest and most Affordable repair in the auto body repair industry. Here’s a “quick” look into a PDR repair to a section of hail damage at our Clayton shop. It’s “quick” because we took almost 20 minutes of footage and sped it up to 3 minutes.

 

What is PDR?

 

Types of Dents in Paintless Dent Repair

  • Door Dings are the most common kind of damage that can be repaired with our process in a short amount of time.
  • Larger dents are also repairable, provided that the damaged area is not stretched beyond the limits of repair and that their location is accessible.
  • Creases are also in our repertoire of case damages that are challenging and rewarding when perfection is achieved.
  • Hail Damage is menacing to automobiles in the midwest and we have perfected the process of removing all those little dings that may seem irreparable.

WE CAN FIX most dents within the limits of reason and save you time, money and your original factory finish.

 

Choosing a PDR Company

Choosing a reputable company with technicians that are skilled in PDR and automotive assemblage is very important.  This is a professional service, so choose a company with the great regard to integrity; a bad technician can make the affected area worse; it’s not worth any amount of savings or possible loss of paint warranty on your vehicle.

 

Questions to ask a PDR Company

  • How long have they been in business?
  • Do they have any real referrals? Google, Bing, YAHOO, etc.
  • Are they Members of the Better Business Bureau?
  • Do they have Garage Liability Insurance?
  • Do they have any relationships with Insurance Companies?
  • Do they have any Dealership or Body Shop Relationships?
  • Do they have a physical retail location and not just a mobile service (Very Important?)
  • Does the technician represent them self and the industry professionally?
  • Does the Company have a written Guarantee or Warranty?
  • Pay attention to the tools they are about to use on your vehicle “A dirty gym bag full of rusty tools is typical” and Not Recommended!

Our professional-grade tools are top-of-the-line, very clean — and, yes, colorful.

PDR Tools

Call us today to get your dents, dings and hail damage repaired!

Ballwin: (636) 230-7900

Clayton: (314) 669-9966

 

 

Hail Damage Repair in 3 Easy Steps

By | Hail Repair | No Comments

If you need hail damage repair on your vehicle, don’t let the insurance company bully you into going to their preferred body shop where they ultimately control pricing. Come to us for professional and trusted hail damage repair. Save your factory paint. And save up to $500.

dd-coupon-hail-repair

We know that the process of fixing hail damage on your car can seem intensive, but we make it simple. Here are our three easy steps to getting your hail damage repaired in no time.

 

1. Make Your Insurance Claim.

Contact your insurance agent. Make a claim on your vehicle and schedule a time for an inspection by an adjuster.

On-site inspections at our facility are recommended because we are equipped with specialized lighting and we are experienced with claims adjusters. You can request the claim adjuster inspect your vehicle at our facility ensuring a more accurate inspection.

 

2. Choose a Professional Repair Shop.

Every time there is a hail storm, a lot of traveling teams come to town to work on cars. Ask the body shop manager if the work is outsourced to a local or a mobile company. Here’s why, if the PDR (paintless dent repair) Company is local and they are sponsoring out of town PDR techs to assist them, you are much more likely to have a master technician working on your car.

  • Check with BBB first and always deal with reliable businesses.
  • Ensure the business has a permanent address and phone number.
  • Get everything in writing.Hail Damage Repair

 

3. Schedule the Repair.

We know it’s a hassle to be without your car while it’s getting repaired. We also want you to know how important it is to not race through this process.

The first thing you should do after you schedule your repair is to schedule your rental car. Enterprise Leasing will arrange for a rental car to be available for you at our location. This should coincide with the insurance claim adjuster inspection and repair at our facility.

 

When it’s time to come into our shop for your scheduled hail damage repair, we’ll handle all of the details. We are customer friendly and understand your concerns and needs. We promise to answer any questions you ask clearly and quickly and keep you well informed.

 

Call us today to get your hail damage repaired!

Ballwin: (636) 230-7900

Clayton: (314) 669-9966

 

Dent Devil to the Rescue in Recent Storm

By | Hail Repair | No Comments

Customers Get $500 Credit Towards Fixing Hail Damage

It’s hail season in St. Louis, and last week was no exception. Hail storms hit the St. Louis area and left sizeable dents on the surrounding areas of Manchester, Ballwin and various parts of west county.

It was reported by KSDK in St. Louis that the hail reached heights of up to four feet in a strip mall.

 If you heard the “pings” outside during these hail storms, your first thought might have been, “Is my car OK?” We know the feeling—and we can help.

If your car was affected by the recent St. Louis hail storms, there’s a few steps you’ll need to take—but not to worry. First things first, call your insurance provider to make a claim. After that, you can make an appointment with us.

“We’ve been working non-stop since the latest hail storms. Our customers trust us to get their cars looking great, and that’s exactly what we do,” said Terry McDonald, Dent Devil, owner.

Our skilled technicians specialize in professional hail repair. We make sure that you are 100% satisfied with our work.

 

We save your TIME, your MONEY and your PAINT.

 

 

Get your car fixed today!
Make an appointment & mention our $500 Hail Damage Savings.
Ballwin: (636) 230-7900
Clayton: (314) 669-9966

Post Your Hail Damage Photos to Receive $500 off Hail Damage Repair
Post a picture on Twitter, Instagram or Facebook of your hail damage and tag the Dent Devil:

  • Be sure to follow Dent Devil on Twitter (@dentdevil), Instagram (@dentdevilstl) and like the Dent Devil of St. Louis Facebook page.
  • Tag Dent Devil in your post while using the hashtag #OhHailNo #HailDamageRepair #DentDevil.
  • We’ll select a winner from all the photos and feature your car’s “before and after” photos on our social media networks.

Wildwood, MO

By | Hail Repair | No Comments

Dent Devil Shop Japanese MapleDent Devil of St. Louis | Paintless Dent Repair – Wildwood, MO Automobile Hail Damage | Door Ding Removal | Windshields | Bumpers | Wheel Repair

The Dent Devil of St. Louis is a professional cosmetic car care company specializing in making your automobile look great at a reasonable price. We offer the following services at our convenient locaton in Ballwin, MO:

  • Door Ding & Dent Repair
  • Paintless Hail Repair
  • Alloy Wheel Repair
  • Bumper Repair
  • Detailing
  • Windshield Repair & Replacement
  • Window Tinting
  • Headlamp Restoration
  • 3M Protection Film
  • Micro Auto Body Repair
  • Tar, Road Paint, & Tree Sap Removal
  • Interior Repair
  • Decals, Wraps, & Moldings

We have a friendly and professional staff that is eager to answer any questions and offer the proper advice for your situation.

Wentzville, MO

By | Hail Repair | No Comments

Dent Devil Shop Japanese MapleDent Devil of St. Louis | Paintless Dent Repair – Wentzville, MO Automobile Hail Damage | Door Ding Removal | Windshields | Bumpers | Wheel Repair

The Dent Devil of St. Louis is a professional cosmetic car care company specializing in making your automobile look great at a reasonable price. We offer the following services at our convenient locaton in Ballwin, MO:

  • Door Ding & Dent Repair
  • Paintless Hail Repair
  • Alloy Wheel Repair
  • Bumper Repair
  • Detailing
  • Windshield Repair & Replacement
  • Window Tinting
  • Headlamp Restoration
  • 3M Protection Film
  • Micro Auto Body Repair
  • Tar, Road Paint, & Tree Sap Removal
  • Interior Repair
  • Decals, Wraps, & Moldings

We have a friendly and professional staff that is eager to answer any questions and offer the proper advice for your situation.

Webster Groves, MO

By | Hail Repair | No Comments

Dent Devil Shop Japanese MapleDent Devil of St. Louis | Paintless Dent Repair – Webster Groves, MO Automobile Hail Damage | Door Ding Removal | Windshields | Bumpers | Wheel Repair

The Dent Devil of St. Louis is a professional cosmetic car care company specializing in making your automobile look great at a reasonable price. We offer the following services at our convenient locaton in Ballwin, MO:

  • Door Ding & Dent Repair
  • Paintless Hail Repair
  • Alloy Wheel Repair
  • Bumper Repair
  • Detailing
  • Windshield Repair & Replacement
  • Window Tinting
  • Headlamp Restoration
  • 3M Protection Film
  • Micro Auto Body Repair
  • Tar, Road Paint, & Tree Sap Removal
  • Interior Repair
  • Decals, Wraps, & Moldings

We have a friendly and professional staff that is eager to answer any questions and offer the proper advice for your situation.

Washington, MO

By | Hail Repair | No Comments

Dent Devil Shop Japanese MapleDent Devil of St. Louis | Paintless Dent Repair – Washington, MO Automobile Hail Damage | Door Ding Removal | Windshields | Bumpers | Wheel Repair

The Dent Devil of St. Louis is a professional cosmetic car care company specializing in making your automobile look great at a reasonable price. We offer the following services at our convenient locaton in Ballwin, MO:

  • Door Ding & Dent Repair
  • Paintless Hail Repair
  • Alloy Wheel Repair
  • Bumper Repair
  • Detailing
  • Windshield Repair & Replacement
  • Window Tinting
  • Headlamp Restoration
  • 3M Protection Film
  • Micro Auto Body Repair
  • Tar, Road Paint, & Tree Sap Removal
  • Interior Repair
  • Decals, Wraps, & Moldings

We have a friendly and professional staff that is eager to answer any questions and offer the proper advice for your situation.